SALES ADMIN SUPPORT (INTERIM)
Hours: 42.5 hours per week (Saturday AM on a rota basis).
Salary: £26,984.10 starting salary (dependant on experience)
Benefits:
- Staff discount card (after 3 months)
- Health benefits (after 3 months)
- Continuous training and development / professional qualifications (relevant to the role)
Role purpose
Coordinating all sales office administrative support activities and operations to ensure efficient running and compliance to company procedures.
Key accountabilities:
- Processing customer orders, amending orders and arranging delivery slots
- Creating plant stock selection lists for the nursery team to action and writing out delivery notes
- Dealing with internal enquiries
- Creating and maintaining filing and other office systems
- Answering the telephone in a polite and professional manner
- Directing enquiries to the appropriate place or person
- Managing all correspondence incoming/outgoing as required
- Carrying out key functions in our POS system as required
- Escalating errors or mistakes to line manager for resolution
- Complying with the Data Protection Act
Person Specification
- Possesses the ability to work quickly but accurately, whilst prioritising tasks effectively
- Will be dynamic, self-motivated and well organised with a proactive nature to determine when other tasks need to be carried out and take ownership of them
- Demonstrates a professional manner and has excellent verbal and written communication skills
- Is confident dealing with customers, suppliers and staff by phone, in-person and email.
- Can work alone and as part of a team and is IT literate/willing to learn to operate new software when needed
- Accurate and timely input and management of data
- IT literate
- Demonstrate good attention to detail and work well under pressure during the peak season
- Experience of working in a busy administrative environment, ideally within Sales
- Demonstrate excellent problem-solving skills through conducting your own investigation and with input from others
- Experience of dealing directly with customers to prepare process orders, deal with queries and take payments.
How to apply
If you are interested, please contact Grace, Provender’s HR Administrator at careers@provendernurseries.co.uk please also send over a copy of your latest CV.
Closing date for applications: 30th April 2025